Teresa Bagaman, MBA, Industrial Engineer, and a PhD student, is an Innovator, Quality and Process Excellence Management Expert, Design Thinking Coach, Lean Six Sigma Master Black Belt, and dedicated Lifelong Learning Facilitator on various fields such as Strategic Planning, Business Intelligence, Change Management, and Organizational Excellence Assessment. For over 25 years, she successfully implemented Innovative and Disruptive Solutions in Healthcare, Manufacturing, BPO, IT and Telco. A Gold Honor MBA awardee (Ateneo Graduate School of Business), she completed certification courses in Disruptive Innovation from Harvard Business School, Innovation Management & Design Thinking from HEC Paris and Data Science/Data Visualization, Change Management from eCornell University.