International Best Practice Competition (IBPC) Award

This award aims to assist, encourage and recognize individuals, teams and organisations that have been responsible for creating and/or managing the introduction and deployment of best practices. 


Best practices can be on any aspect of work that your organisation excels at. For example, crisis management, remote working, employee well-being, sustainability, response time, artificial intelligence, digital transformation, teamwork, customer service, branding, social responsibility, governance, future foresight, knowledge management, product development, customer focus or supplier relationships.

For 2024, the International Best Practice Competition (IBPC) will be recognising best practices that achieve:

  • 7 Stars (this is the pinnacle achievement) ★ ★ ★ ★ ★ ★ ★
  • the highest Star Rating for a particular category (as long as the category winner is assessed as at least 5 Stars indicating a best practice at an international level).

The IBPC Committee will determine for which categories recognition will be given dependent on how many applications are received in each category. This is currently set at twenty-one categories, but this could be reduced or expanded dependent on the number of applications. The categories are:

  • Leadership
  • Governance
  • Social Responsibility
  • Environmental Sustainability
  • Strategic Planning and Deployment
  • Performance Measurement and Management
  • Customer and Market Focus
  • Design of Products/Services
  • Supplier Relationships and Partnerships
  • Education, Training, Development, and Learning
  • Employee Teams, Empowerment, Motivation, Satisfaction
  • Employee Health, Safety, and Wellbeing
  • Workforce Planning, Recruitment, and Retention
  • Process Management and Improvement
  • Change Management
  • Innovation Systems and Approaches
  • Innovation Projects
  • Management of Assets
  • Risk Management
  • Digital Transformation
  • Automation and Technology

Whilst applicants are asked to record which categories their best practice fits into, it is ultimately the decision of the IBPC Committee to determine the most appropriate category.

Also, special recognition has been introduced for the highest Star Rating for a best practice submitted by an SME (50 employees or less). There are also Pioneer Prizes for applicants that submit the most best practices that achieve a high Star Rating.

For applicants that have submitted three or more Social and Environmental Responsibility best practices, they are also encouraged to apply for the Environmental, Social, & Governance (ESG) Excellence Award

IBPC Best Practice Certification

The IBPC Best Practice Certification Scheme is used for assessing the applications:

  • Role Model, World-Class, Wow! (7 Stars, ★ ★ ★ ★ ★ ★ ★)
  • Outstanding at an International Level (6 Stars, ★ ★ ★ ★ ★ ★)
  • Excellence at an International Level (5 Stars, ★ ★ ★ ★ ★)
  • Excellence at a Local Level (4 Stars, ★ ★ ★ ★)
  • Competence (Professional) (3 Stars, ★ ★ ★)
  • Progressing (Minor Deficiencies) (2 Star, ★ ★)
  • Deficient (Major Deficiencies) (1 Star, )

The IBPC award criteria examines these areas:

Clarity of the Best Practice

What is the best practice? Is the scope/boundary of the practice clear (therefore what is included as part of the practice and what is excluded)? Has the context of the best practice been explained, therefore the challenge or opportunity the best practice is addressing?

Level of deployment

When was the practice designed and implemented? How was it designed and implemented?  Has it been deployed in all targeted areas? How well is it understood and applied by relevant personnel? How many staff and/or customers or suppliers does it affect?


What is innovative about the practice? Does the practice indicate a breakthrough in how the processes, products or services were designed, implemented, operated, or sustained? Is it a new practice, is it a practice that was gradually improved over time, or is it an idea or practice that was adapted from another organisation?

Best Practice performance (Results)

Are results shown indicating performance before and after the introduction/improvement of the practice? Are both non-financial benefits (e.g., increased motivation or satisfaction, reduced staff turnover, greater productivity, less complaints) and financial benefits (e.g., $ saved, $ increase in revenue) reported? Are the results directly related to the best practice (cause/effect)? Has trend data been shown that indicates improvement since the practice was implemented?

Best Practice evidence

Has the practice been validated as a ‘good/best’ practice? For example, was it adapted from another organization through benchmarking or has the practice and its performance been compared against benchmarks/industry norms? Has the practice received any recognition or award or been praised during external audit feedback or have customers/suppliers given favourable feedback on the practice in comparison to the practices of other organisations?

Review/next steps planned

How will the practice be sustained or evolve as necessary? Do they have a system for regularly reviewing the practice and its performance? What lessons have been learnt from implementing the practice? What future improvements are planned?


  • There is no limit on the number of entries from one organisation for the International Best Practice Competition but if more than eight (8) qualify to the presentation round (Round 2) it is likely a special webinar session will be set up solely consisting of presentations of that particular’s organisation’s best practices. This is to ensure that for other webinar sessions there is a mix of best practice presentations from different organisations.
  • If there are insufficient applications that meet the minimum standard for a competition, Round 2 will be cancelled. In this case, successful qualifiers will proceed directly to Round 3.
  • 7-Star Winners of the International Best Practice Competition may not submit a best practice that has won the competition previously for a period of 3 years.
  • The Entry Fee must be paid prior to presenting in front of the judges.
  • The judges’ decision is final.

Enter this Award

Download the entry form and email your completed entry to by 24 May 2024 to enter.

Entry Fee

An entry fee is payable should you qualify to Round 2.

Fees are shown here.

Presentation Guidelines

Please refer to the presentation guidelines page for rules and suggestions on preparing your presentation.

24 May


– Round 1 –

Enter by the Closing Date

Download the Application Form and submit your application before the closing date.

27 May


Receive Feedback

Expert reviewers will assess the best practice. These reviewers are independent of the judges and their role is to select best practices for Round 2 and provide feedback and advice that will improve the standard of applications.

27 May


– Round 2 –

Entry Fee Payable

Entry fee required (only payable if your entry qualifies to Round 2 of the competition). Submissions to be updated and improved based on feedback.

27 May



Schedule of webinars and presentation times issued. Presentations will be scheduled at convenient time-zones for international participants.

31 May



8-minute best practice presentations must be pre-recorded and sent to the IBPC committee at least 5 days before the scheduled presentation date for review to ensure compliance with the presentation guidelines.

3 June – 11 July



The Best Practice Sharing Extravaganza takes place over a series of webinars held over one month. Each webinar hosts up-to 7 best practices at which the pre-recorded presentations are played followed by a live Question and Answer session with a panel of judges. All participants are encouraged to attend for best practice learning.

Best practices will be graded using IBPC’s Best Practice Certification Scheme.

12 July


Potential Finalists Announced

30 potential finalists for Round 3 are announced.

15 July


Finalists Announced

14 finalists for Round 3 are announced.

30-31 July


1 August


9 August


19 August