No stranger  to reducing fragility in organisations, Tony’s new book is titled Crisis Proof, to be published by World Scientific Publishing in 2022. He is an international expert speaker, consultant and trainer in Quality Management, Organisational Excellence, Lean Operations and Six Sigma. He was formerly the Professor of Quality and Reliability Management at the University of Leicester UK. As well as having worked with the UK, Indian and Hong Kong governments, Tony works extensively in the Gulf and has chaired the Sheikh Khalifa Excellence Award Jury since its inception, thirty years ago. He is a GEM 2.0 Assessor, an EFQM Licensed Trainer, and a Competency Assessor and Auditor Trainer for the Royal Statistical Society’s scheme for ISO 18404.