Mai is a Strategic Planning & Excellence Advisor with over 18 years of experience in developing, implementing, and optimizing strategic plans for leading organizations in Jordan and the UAE. Mai is skilled in developing KPIs and performance dashboards to track progress. Adept at conducting benchmark studies, foresight studies , analyzing competitiveness global reports, she has worked with different excellence government models. Mai is an EFQM Assessor, holds a Master’s degree in Public Administration and is a Certified Prosci Change Practitioner.
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