Dr. Azizah is a full-time Assistant Professor (Senior Lecturer) at INTI International University, Malaysia. With over 10 years of experience in both academia and industry, she has made distinguished contributions to the field of Educational Technology, particularly in ICT-based service-learning initiatives. She has led several national best practice projects under the Ministry of Higher Education (MOHE), Malaysia. She has received several awards in the field of educational innovation. Her work is published in indexed scholarly journals. She also served as a Visiting Research Fellow at Simon Fraser University, Canada.