Winner: 3rd International Best Practice Competition 2014

Runner-ups: 3rd International Best Practice Competition 2014

Opening and Keynotes

  • Welcome to the International Best Practice Competition – Dr Robin Mann, Founder – International Best Practice Competition and Head of Centre for Organisational Excellence Research, New Zealand.
  • The Growth of UAE and Business Excellence – Professor Hadi Eltigani, Director, Abu Dhabi International Centre of Excellence (ADICOE) and Abu Dhabi Chamber of Commerce.
  • The Rise of Business Excellence and Best Practices – Suresh Lulla, Founder, Qimpro and BestPrax Limited, India

Session 1

  • Othman Al Ali, Director of HR & Finance Affairs, Securities & Commodities Authority, UAE
  • Manin Kaur, Assistant Director, Organisational Excellence Department, Maritime and Port Authority of Singapore (MPA), Singapore
  • Sameer Chougle, Quality Assurance Controller and Fatima Al-Akrabi, Service Delivery Controller, dnata Airport Operations, UAE.
  • Dr. Saba Abdul Hameed, Manager Internal Audit (Healthcare Specialist), Aga Khan University Hospital, Pakistan
  • Cherin Fattahi, Internal Audit Unit, Securities & Commodities Authority, UAE
  • Humaid Al Ansari, Head of Sports Awareness Sec., Dubai Police H.Q., UAE

Session 2

  • Marta Barahona Orpinell, Client Management Coordinator and Cristina Martínez Mourin, Quality Coordinator, Hospital Plató, Spain
  • Manal Ali Al-Sairafi, Excellence and Quality Coordinator / Public Health Directorate, Ministry of Health, Bahrain
  • Omar Al Shamsi, Director of Command and Control Centre and Khazraj Al Khazraji, Deputy Officer of Command and Control Centre, Dubai Police H.Q., UAE
  • Tala Al Ansari, Manager-Business Transformation Projects & Innovation Management, Emirates National Oil Company (ENOC), UAE
  • Dr. Majda Naji, Assistant Researcher for Global Education and Education for Sustainable Development, International School for Social and Business Studies (ISSBS), Slovenia.
  • Salah Alkhallagi, Director Healthcare Technology Management, King Abdulaziz Medical City – Jeddah, Saudi Arabia

Session 3

  • Dr. Ahmed Bin Subaih, Deputy Director, Smart Services and Dr Mansoor Nasser Alrazooqi, Director, Virtual Applications Development Centre, Dubai Police H.Q., UAE.
  • Alpesh Karnik, Vice President, ICICI Prudential Life Insurance Co.Ltd, India
  • Waqar Ahmed Mirza, Manager, Engineering Management Department, Aga Khan University Hospital, Pakistan
  • Yusliza Mohd Yusop, Vice Principal, Majlis Amanah Rakyat, Malaysia
  • Gorka García-Erauzkin, Nephrology Service, Cruces University Hospital, Spain
  • Cindy Sim, Assistant Director, General Accounting Department, Maritime and Port Authority of Singapore (MPA), Singapore

Session 4

  • Leila Kuhpaee, Planning Manager & Management Representative, Sehat Industrial and Trading Co., Iran
  • Vivek Venugopalan Nair, Vice President, YES Bank Ltd., India
  • Him Shobha Luthra, Assistant Vice President – Service Excellence and Pravin V.P, Senior Manager – Quality & Service Excellence, Max Life Insurance Company Limited, India
  • Sushanta Tripathy, Senior Vice President & Chief Financial Inclusion Officer, YES Bank Ltd., India

Session 5

  • Robby Thommy, Managing Director and Loganathan Murthy, HSET Head, Al Jazeera International Catering LLC, UAE
  • Major Al Mansouri, Director of Strategy & Performance Development Department, Ministry of Interior, UAE
  • Nora Farhat, Corporate Performance Management Manager and Alia Al Dhaheri, Corporate Senior Performance Officer, SEHA, UAE
  • Cristina Martínez Mourin, Quality Coordinator and Marta Barahona Orpinell, Client Management Coordinator, Hospital Plató, Spain
  • Ahmed Samir Elazab, Advisor, Strategy & Organization Development, Securities & Commodities Authority, UAE
  • Saeeid Kashanifar, Head of Marketing & Product Development, Eghtesad Novin Leasing Co. Iran

Participation Certificates

Keynotes 2

  • Marc Amblard, Identifying Best Practices Using EFQM’S RADAR, EFQM CEO,
  • Dr Mohamed Buheji, The Necessity of Inspiration and Change Management for the Successful Adoption of Best Practices, Founding Editor – Journal of Inspiration Economy, Head of Competitiveness Centre – University of Bahrain.

Finals

  • Manin Kaur, Assistant Director, Organisational Excellence Department, Maritime and Port Authority of Singapore (MPA), Singapore
  • Marta Barahona Orpinell, Client Management Coordinator and Cristina Martínez Mourin, Quality Coordinator, Hospital Plató, Spain
  • Vivek Venugopalan Nair, Vice President, YES Bank Ltd., India
  • Robby Thommy, Managing Director and Loganathan Murthy, HSET Head, Al Jazeera International Catering LLC, UAE
  • Dr. Ahmed Bin Subaih, Deputy Director, Smart Services and Dr Mansoor Nasser Alrazooqi, Director, Virtual Applications Development Centre, Dubai Police H.Q., UAE.

Awards